JoplinRecruiter
the smart solution for Joplin jobs

Customer Service Representative $500 SIGN ON BONUS

Company: Alorica
Location: Joplin
Posted on: March 18, 2019

Job Description:

GET TO KNOW ALORICA
At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.

JOB SUMMARY
Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.
You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.

Ready to start? Chat with us to begin the process now: (https://olivia.recruiting.ai/co/Alorica)

KEY JOB RESPONSIBILITIES
Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns

Maintains and updates customer information as necessary

Calmly attempts to resolve and de-escalate any issues

Escalates calls to supervisor when necessary and appropriate

Responds to requests for assistance and/or possible processing of credit card authorizations

Tracks call-related information for auditing and reporting purposes

Provides feedback reports on call issues related to downtime and/or training issues

Upsells to customers as necessary





WHY JOIN ALORICA?
Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them.
Simply put, we want to make lives better---one interaction at a time. And to do that, we need the very best people to join us.

But please, allow us to entice you further! As an Alorica employee, you may receive:
Paid training

Flexible training schedules

Medical and dental benefits

Paid time off

Paid holiday and sick time

Retirement planning options (401(k))

Employee discounts through client programs


Working at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at our best.
So what do you say? Ready to take the next step?


JOB REQUIREMENTS
Minimum Education and Experience:
High School Diploma or GED required; college degree preferred

Customer service experience a plus

Phone-related customer service a major plus

Familiarity with Microsoft Windows, Word, and Excel applications

Bilingual language skills a plus


Knowledge, Skills and Abilities:

Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time

Ability to use phone and computer systems

Excellent oral and written communication skills

Strong listening/comprehension skills

Ability to stay composed and objective

Conversational, patient and confident, with a positive attitude




WORKING CONDITIONS
Work Environment
A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off

Constant usage of phone and computer systems




Physical Demands
Constant sedentary work. You'll typically be sitting for most of the time, so be sure get up and stretch once in a while. Your circulatory system will thank you.

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

TAKE THE NEXT STEP
Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead.
You ready? Let's do this.
Ready to apply? Start the process right away by chatting with us now (https://olivia.recruiting.ai/co/Alorica)

About Alorica:



Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.

Keywords: Alorica, Joplin , Customer Service Representative $500 SIGN ON BONUS, Sales , Joplin, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Event Ticketing and Sales Program
Description: Mommy Jobs Online agents on the Event Ticketing Sales Program will take inbound customer service calls and will talk to buyers and sellers to answer questions and to ensure that every customer interaction (more...)
Company: Mommy Jobs Online
Location: Springdale
Posted on: 03/19/2019

SALES REPS NEEDED
Description: IMMEDIATELY AVG. 2500- 3500.00 A WEEK/CALL ME TODAY/START NOW Important Note : IF YOU'RE READY TO PUT IN THE WORK, GET READY FOR YOUR LIFE TO CHANGE 2018 was a great year for our company and we're looking (more...)
Company: Commission Sales
Location: Springfield
Posted on: 03/18/2019

Sales Analyst
Description: Conagra Brands has the most energized, highest-impact culture in food. Our people persistently challenge and disrupt marketplace/business conventions and we are respected for our great brands, great food, (more...)
Company: ConAgra Foods
Location: Rogers
Posted on: 03/19/2019


Sales Coordinator Exterior
Description: Job DescriptionThe Sales Coordinator is primarily responsible for supporting Project Specialists PSE/PSI by assisting with project management activities including lead generation and qualification,
Company: Lowe's Companies, Inc.
Location: Joplin
Posted on: 03/19/2019

Insurance Sales Agent
Description: Insurance Sales AgentThe J and J Alliance, in partnership with The Alliance, is sales and marketing organization that combines direct selling and agency building opportunities to sell life insurance and (more...)
Company: NAA James Hill
Location: Springdale
Posted on: 03/19/2019

Sales Representative - Rural Markets
Description: If you're exploring sales careers, you already know sales is the way to get ahead. You can sell just about anywhere, but the key is knowing how to spot the right opportunity. br br Have you ever noticed (more...)
Company: Platinum Supplemental Insurance
Location: Springdale
Posted on: 03/19/2019

Sales - telecommute
Description: Dental Plan Company, featured on 60-Minutes and in the Wall Street Journal, and Good Morning America seeks serious and
Company: AmeriPlan
Location: Springfield
Posted on: 03/19/2019

Executive Consultant
Description: Salary 100 Commission, The creators of ProActiv Solution have done it again These amazing Dermatologists have developed a Medical Grade Skincare Line and it is focused on reversing the signs of aging (more...)
Company: Rodan + Fields
Location: Springfield
Posted on: 03/18/2019

Work from Home - Avon Sales Representative - Want Some Extra Money?
Description: Work how you'd like and where you'd like, make your own schedule.It doesn't matter if you come from Customer Service, Accounting, Marketing, Administrative or any other field or if you are just looking (more...)
Company: Avon
Location: Joplin
Posted on: 03/19/2019

Customer Service Representative $500 SIGN ON BONUS - Joplin
Description: GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with (more...)
Company: Alorica
Location: Joplin
Posted on: 03/19/2019

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Joplin RSS job feeds