JoplinRecruiter
the smart solution for Joplin jobs

Inbound Customer Service Representative.Offering $500 sign on bonus

Company: Alorica
Location: Joplin
Posted on: February 7, 2019

Job Description:

GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. Ready to start? Chat with us to begin the process now: ( ) KEY JOB RESPONSIBILITIES

  • Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
  • Maintains and updates customer information as necessary
  • Calmly attempts to resolve and de-escalate any issues
  • Escalates calls to supervisor when necessary and appropriate
  • Responds to requests for assistance and/or possible processing of credit card authorizations
  • Tracks call-related information for auditing and reporting purposes
  • Provides feedback reports on call issues related to downtime and/or training issues
  • Upsells to customers as necessary WHY JOIN ALORICA? Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better---one interaction at a time. And to do that, we need the very best people to join us. But please, allow us to entice you further! As an Alorica employee, you may receive:
    • Paid training
    • Flexible training schedules
    • Medical and dental benefits
    • Paid time off
    • Paid holiday and sick time
    • Retirement planning options (401(k))
    • Employee discounts through client programs Working at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at our best. So what do you say? Ready to take the next step? JOB REQUIREMENTS Minimum Education and Experience:
      • High School Diploma or GED required; college degree preferred
      • Customer service experience a plus
      • Phone-related customer service a major plus
      • Familiarity with Microsoft Windows, Word, and Excel applications
      • Bilingual language skills a plus Knowledge, Skills and Abilities:
        • Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time
        • Ability to use phone and computer systems
        • Excellent oral and written communication skills
        • Strong listening/comprehension skills
        • Ability to stay composed and objective
        • Conversational, patient and confident, with a positive attitude WORKING CONDITIONS Work Environment
          • A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off
          • Constant usage of phone and computer systems Physical Demands Constant sedentary work. You'll typically be sitting for most of the time, so be sure get up and stretch once in a while. Your circulatory system will thank you. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. TAKE THE NEXT STEP Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead. You ready? Let's do this. Ready to apply? Start the process right away by chatting with us now ( ) About Alorica: Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.

            Keywords: Alorica, Joplin , Inbound Customer Service Representative.Offering $500 sign on bonus, Sales , Joplin, Missouri

            Click here to apply!

            Didn't find what you're looking for? Search again!

            I'm looking for
            in category
            within


Other Sales Jobs


Sales Insurance Career - New Markets
Description: If you're exploring sales careers, you already know sales is the way to get ahead. You can sell just about anywhere, but the key is knowing how to spot the right opportunity.Have you ever
Company: Platinum Supplemental Insurance
Location: Springdale
Posted on: 02/22/2019

Life Insurance Sales Representative - Valid Life Insurance License R
Description: Life Insurance Sales Representative - Valid Life Insurance License R CURRENT LIFE INSURANCE LICENSE REQUIRED TO BE CONSIDERED Are you an individual with a strong desire to succeed in the business world (more...)
Company: The Alliance
Location: Springfield
Posted on: 02/22/2019

Insurance Sales Representative (Property & Casualty)
Description: Insurance Sales Representative Property Casualty Teamwork. Integrity. Dedication. Together, we make a difference. If you are a career-minded, service-driven professional looking to join a fast paced (more...)
Company: Auto Club of Missouri
Location: Fayetteville
Posted on: 02/22/2019


Real Estate Agent - No Experience Needed
Description: Real Estate Agent - No Experience Needed Job Description A Real Estate Agent is responsible for helping clients with every aspect of the real estate transaction process. Clients need real estate agents (more...)
Company: Crye-Leike
Location: Springdale
Posted on: 02/22/2019

Real Estate Agent - Set Your Own Schedule
Description: Job Description A Real Estate Agent advises clients on every facet of the real estate sales and purchasing process. Conducting a real estate transaction can be a confusing and complicated process for (more...)
Company: Crye-Leike
Location: Fayetteville
Posted on: 02/22/2019

Part Time Digital Imaging Sales
Description: ActionLink is seeking enthusiastic lovers of entertainment technology for the holiday sales season Come join our team as a Part-Time Electronics Sales Specialist who will thrive on engaging customers (more...)
Company: Action Link
Location: Springfield
Posted on: 02/22/2019

Credentialed Tax Professional - CPA Enrolled Agent or Attorney - Seasonal Remote
Description: Overview Join Our Virtual Tax Network At Intuit, our mission is to power prosperity around the world. Tax experts support that mission to our TurboTax customers by: providing valuable guidance, instilling (more...)
Company: Intuit
Location: Springfield
Posted on: 02/22/2019

Insurance Agent - Current Life Insurance License Required (Springdale,
Description: Insurance Agent - Current Life Insurance License Required Springdale, Valid Life Insurance License Required to be considered Are you an individual with a strong desire to succeed in the business world (more...)
Company: The Alliance
Location: Springdale
Posted on: 02/22/2019

Ramp Service Agent $13.25 hourly
Description: The work of a Ramp Service Clerk includes the following: loading and unloading of cargo mail, express, baggage, freight, and company material on and off aircraft the transporting of cargo between terminals (more...)
Company: Worldwide Flight Services
Location: Springfield
Posted on: 02/22/2019

Independent Real Estate Agent
Description: Job Description An Independent Real Estate Agent advises clients on every facet of the real estate sales and purchasing process. Conducting a real estate transaction can be a confusing and complicated (more...)
Company: Crye-Leike
Location: Springdale
Posted on: 02/22/2019

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Joplin RSS job feeds