JoplinRecruiter Since 2001
the smart solution for Joplin jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Joplin
Posted on: October 8, 2019

Job Description:

Inbound Travel Consultant "Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLsasha on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Joplin , Inbound Travel Consultant, Professions , Joplin, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL-A Company Truck Driver
Description: CDL-A REGIONAL TRUCK DRIVER JOBS AVAILABLE br br High miles lead to higher earnings at Red Classic br br When it comes to money-making truck driving opportunities, nobody sets the bar higher (more...)
Company: RED CLASSIC
Location: Springdale
Posted on: 10/22/2019

CDL-A Lease Purchase Truck Driver
Description: CDL-A LEASE PURCHASE TRUCK DRIVER JOBS GET IN CONTROL OF YOUR CAREER br br Renewed. Recommitted. Ready. br br REFER MORE. EARN MORE WITH A 4,000 REFERRAL BONUS br br At USA Truck, weve (more...)
Company: USA Truck
Location: Rogers
Posted on: 10/22/2019

CDL-A Company Truck Driver
Description: CDL-A COMPANY TRUCK DRIVER JOBSNewly Increased Pay And Top Miles Find More At Freymiller Get on board with a carrier that combines old-school trucking with modern respect At Freymiller, we offer real (more...)
Company: Freymiller
Location: Springdale
Posted on: 10/22/2019


CDL-A Truck Driver, New Regional Pay Scale
Description: DRIVE MORE, EARN MORE WITH RATES UP TO .50 CPM br br CDL-A South Regional Truck Drivers Earn Up To .50 CPM br br Ask us about our new Southern Regional pay packages. br br Now, as you (more...)
Company: USA Truck
Location: Fayetteville
Posted on: 10/22/2019

CDL A Dedicated Truck Driver
Description: USA Truck Dedicated Services Division is growing and expanding and now is the time to join We are now hiring Class
Company: USA Truck
Location: Fayetteville
Posted on: 10/22/2019

CDL-A Lease Purchase - Two Year Lease-to-Own: No Money Down,
Description: Two Year Lease-to-Own: No Money Down, No Credit Check Walkaway Lease br LIMITED TIME br br 24 Months and You OWN IT br br br Ownership in 24 months or less. br br br br Ownership (more...)
Company: US Xpress
Location: Fayetteville
Posted on: 10/22/2019

CDL-A Owner Operator Truck Driver
Description: CDL-A OWNER OPERATOR TRUCK DRIVER JOBS BUILD YOUR BUSINESS WITH AN INDUSTRY LEADER Renewed. Recommitted. Ready.REFER MORE. EARN MORE WITH A 4,000 REFERRAL BONUS At USA Truck, Owner Operator CDL-A truck (more...)
Company: USA Truck
Location: Joplin
Posted on: 10/22/2019

CDL-A Owner Operator Truck Driver
Description: CDL-A OWNER OPERATOR TRUCK DRIVER JOBS BUILD YOUR BUSINESS WITH AN INDUSTRY LEADER br br Renewed. Recommitted. Ready. br br REFER MORE. EARN MORE WITH A 4,000 REFERRAL BONUS br br At USA (more...)
Company: USA Truck
Location: Fayetteville
Posted on: 10/22/2019

Pricing Analyst
Description: The Pricing Analyst will perform tasks that align to the pricing strategy set by the pricing Manager or Senior Pricing Analyst for each product category.Essential
Company: O'Reilly Auto Parts
Location: Springfield
Posted on: 10/22/2019

Postmates Part Time Delivery Driver (Supplement Your Income)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day.
Company: Postmates
Location: Joplin
Posted on: 10/22/2019

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Joplin RSS job feeds