JoplinRecruiter
the smart solution for Joplin jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs Online
Location: Joplin
Posted on: February 14, 2019

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLBrenda when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Joplin , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Joplin, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Real Estate Professional (Independent Contractor)
Description: Real Estate Professional Independent Contractor Job Description A Real Estate Professional Independent Contractor assists clients with the purchase and sale of property. When putting a home on the (more...)
Company: Crye-Leike
Location: Springdale
Posted on: 02/22/2019

Real Estate Professional (Independent Contractor)
Description: Job Description A Real Estate Professional Independent Contractor assists clients with the purchase and sale of property. When putting a home on the market for sale or trying to buy a new home, clients (more...)
Company: Crye-Leike
Location: Springdale
Posted on: 02/22/2019

Current College Students - Internship on a Startup Rocketship
Description: This internship will give you exposure to all areas of the company. In this role, you'll: br br - Help develop
Company: Ready Set
Location: Springdale
Posted on: 02/21/2019


Real Estate Professional (Independent Contractor)
Description: Job Description A Real Estate Professional Independent Contractor assists clients with the purchase and sale of property. When putting a home on the market for sale or trying to buy a new home, clients (more...)
Company: Crye-Leike
Location: Springdale
Posted on: 02/21/2019

Current College Students - On-Campus Internship
Description: The National Society of Leadership and Success is the largest leadership honor society in the United States, with nearly a million members on more than 600 college campuses. Society members have lifetime (more...)
Company: The National Society of Leadership and Success
Location: Springfield
Posted on: 02/22/2019

Security Officer
Description: Job Description Security Officer br br WHELAN SECURITY IS NOW HIRING br br TEXT WHELAN TO 97211 TO JOIN OUR TALENT NETWORK br br We are searching for bright and talented professionals (more...)
Company: Whelan Security
Location: Fayetteville
Posted on: 02/21/2019

Current College Students - Stores Executive Intern - Little Rock, AR
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Fayetteville
Posted on: 02/22/2019

Current College Students - Stores Executive Internship- Sonoma County- Summer 2019
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Springfield
Posted on: 02/22/2019

Inbound Travel Consultant
Description: Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client (more...)
Company: Mommy Jobs Online
Location: Springfield
Posted on: 02/21/2019

Current College Students - Sports Contributor
Description: Sportsnaut is a five-year-old digital property specializing in its coverage of the br NFL, NBA, MLB, college football
Company: Sportsnaut
Location: Fayetteville
Posted on: 02/21/2019

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Joplin RSS job feeds