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Company: Books-A-Million, Inc.
Location: Joplin
Posted on: March 17, 2023

Job Description:

Reporting to the Caf-- Manager, the Shift Lead is responsible for assisting in -ensuring the ongoing success of the caf-- and its operation.
Roles and Responsibilities

  • Adhere to the daily responsibilities of the Barista Position
  • Craft Beverages according to our quality standards and ensure standards stay in place.
  • During the majority of the shift, this is an independent position with back-up provided on an as-needed basis.
  • Provide exceptional and prompt Customer Service.
  • Must comply and ensure compliance of Food and Safety requirements

    • Complete on-going, daily and weekly cleaning of food surfaces, machinery and utensils, and customer areas.
    • Maintain store standards to comply with policies, directives, and local Health Department codes

    • Assist other team members and management with shift duties and store procedures
    • Responsible for supervision of team members and checklist execution during assigned shifts

      • Provide follow-up to the Cafe Manager on Team Member performance

        • Responsible for executing orders and inventories and receiving, as directed by the Caf-- Manager/General Manager.

          • Assist in maintaining adequate stock levels.

          • Stock and merchandise caf-- in accordance with company policies and procedures, maintaining a straight, organized and clean shopping environment.
          • Successfully promote and ensure team member adherence to all POS initiatives and company programs including, but not limited to discount cards, magazine sales, pre-sale vouchers, and donation programs.
          • Maximize profits and customer service by operating the store in adherence with all company policies and procedures
          • Assist in the execution of all barista training plans as outlined by the Caf-- Manager.
          • Assist with delegating and performing the flow of Preventative Maintenance tasks to be completed throughout the week to ensure completion.
          • Perform/oversee all Preventative Maintenance on the caf-- machines as outlined in the communications binder.

Keywords: Books-A-Million, Inc., Joplin , SHIFT LEAD, Other , Joplin, Missouri

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