Field Tech
Company: Cable ONE
Location: Joplin
Posted on: January 26, 2023
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Job Description:
Job Description:If you have never thought about a career as a
Field Technician, it's time to think again! If you love working in
the field, driving vehicles, interacting with customers, and
advancing with ongoing learning opportunities Cable One is your
next and final stop. We offer a career, not just a job, and at a
company that was named on Forbes 2022 list of America's Best
Midsized Employers! We strongly encourage women and veteran job
seekers to apply!This role offers an extensive training program
with both one-on-one and group training classes. Nervous about
finding your way in a new organization? You will have access to
mentors from across the company to ensure you are set up for
success. Our Field Techs are also provided with a company truck and
all the necessary tools to perform the job. We also provide
uniforms, from hats to boots and everything in between.Our
INCREDIBLY competitive benefits package includes 20 days (about 4
weeks) of PTO (Paid Time Off) per year, medical benefits that start
on the first day of employment, a 401K match of up to 5%, and
generous tuition reimbursement which increases with your tenure.
You can even earn credits toward your associate degree while at
work!Apply today! We are currently recruiting Technicians in the
following markets: Oklahoma (Lawton, Altus, Ardmore, Ada, Duncan);
Alabama (Anniston,) Mississippi (Long Beach, Biloxi, Waynesboro,
Cleveland); Illinois (Litchfield, Mt. Carmel); Idaho (Pocatello,
Boise, West Valley, Idaho Falls); Missouri (Kennett, Joplin,
Sullivan, Owensville, St. Robert, Linn, Harrisonville); Louisiana
(Belle Chasse); South Carolina (Bluffton, Beaufort); Arizona
(Prescott, Payson); Texas (La Grange, Longview, Borger, Aransas
Pass, Sherman); Arkansas (Benton, Hardy); Indiana (Mitchell,
Edinburgh, Delphi); Georgia (Reidsville) North Dakota (Fargo).At
Cable One and our family of brands, we keep our customers and
associates connected to what matters most. For our associates, that
means: a thriving and rewarding career, respect for the communities
where they live and work, a focus on health and wellness, an
excellent work/life balance, and an open and inclusive
workplace.Visit our Career site and click Apply for the jobs and
markets that interest you!Key ResponsibilitiesConnect our customers
to what they love by installing customer service drops or outlets
in both residential and business properties.Take the training you
gain to use electronic test equipment and online diagnostic tools
to troubleshoot customer service drops or outlets, diagnose and
repair reception performance issues, and resolve all problems from
the customer's equipment to the output of the first distribution
amplifier.You will ensure we are providing proper upstream and
downstream signal levels at each termination on the customer's
premises.You will be proactive by suggesting upgrades of existing
services and educate customers on their new/existing equipment.This
position has the expectation and responsibility to take on other
duties needed to help drive our Purpose, fulfill our Brand
Principles, and abide by our Organization's Value. QualificationsA
good driving record and a valid driver's license in the state you
are applying.Flexibility to go beyond for our customers by working
overtime and on-call as needed.Problem solving is key when working
with our customers. Be able to listen to customers and present
solutions in a positive manner.Due to the nature of the position,
you will need to successfully work in small and confined areas;
lift to 80 lbs.; work on a ladder; and work in all weather
conditions.You will have demonstrated at least 3 months of customer
service or related experience and/or training. The equivalent
combination of education and experience is also acceptable.High
school diploma or GED.Regular and predictable attendance is
required. Our customers need you to help keep them connected to
what matters most!Core CompetenciesCommitted: Values each customer
while working hard to keep their business and support our
communities.Helpful: Delivers support in the ways that are most
useful to our customers and addresses their needs with expertise,
respect, and empathy.Proactive: Understand what our customers need,
and actively works to make their relationship with use seamless,
easy, and rewarding.Personal: Knows our customers well, and tailors
our communications and interactions to address their needs and
expectations.BenefitsCable One and our family of brands appreciates
the role our associates play to help the company grow, and in
return an excellent benefits package is offered to our associates
to recognize the importance of their contributions, such
as:Medical, dental, and vision plans - start when you start!Life
insurance (self, spouse, children)Paid time off (vacation, holiday,
and personal/sick days)401(k) - 100% company match (match program
starts after 1 year of service, up to 5% of eligible
compensation)Group Legal plan with Identity Theft
ProtectionAdditional PerksTuition reimbursement (up to $5,250 on
1st year)Free cable and internet services to associates who live in
a serviceable areaAnnual community support to various organizations
across the U.S.Associate recognition & awards programsAdvancement
opportunitiesCollaborative work environmentOur CommitmentDiversity
lies in the communities we serve and among the associates who
dedicate themselves to ensure our continued success. Here at Cable
One and our family of brands, we believe it is our individual and
unique talents, backgrounds, and perspectives that, when combined,
truly make us an unstoppable force. "Stronger Together" is not just
a verbal cue, it is the motto that our associates live by,
exemplify, and embody each and every day.Pre-hire ProcessesCable
One and our family of brands is committed to keeping our associates
and customers safe. Job offers are contingent upon the results of
background, drug screening, and reference check. Only after
successfully passing these pre-hire clearances are individuals
approved for hire and ready to start their successful and rewarding
career.Individuals hired into DOT regulated positions must be able
to meet and maintain the requirements under the Company's DOT
program, including successfully complete and pass a road test
examination, driver's record safety review, drug testing, DOT
physical, and past employer safety performance history. In
accordance with DOT policy, the Company retrieves driving records
and randomly tests for illegal substances.Cable One and our family
of brands is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard
to, among other things, race, color, religion, sex, sexual
orientation, gender identity, national origin, age, status as a
protected veteran, or disability.#LI-MK1CABO1
Keywords: Cable ONE, Joplin , Field Tech, Other , Joplin, Missouri
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