JoplinRecruiter Since 2001
the smart solution for Joplin jobs

Client Services Specialist

Company: Ramsey MediaWorks
Location: Joplin
Posted on: January 8, 2022

Job Description:

Client Services Specialist

The CSS supports the operations team in the day-to-day coordinating and highly detailed execution of clients' media portfolios. This is a foundational position in our agency, entry-level resumes welcome. Must be within commute to our Joplin, MO headquarters.

Responsibilities
Client Interaction & Planning
--- Strategically contributing to the monthly planning & analysis of assigned clients' media
portfolios.
--- Working closely in coordination with sales representatives to aid in client communication and
needs.
--- Have a thorough understanding of each client's specific operation standards and offerings
and be able to strategically bring solutions to the table for the betterment of the client.
--- With a thorough knowledge of client operation standards and offerings, be able to bring
relevant research and suggestions to the table to obtain specific KPIs inside of a
metrics-based advertising model.
Vendor & Client Relations
--- Responsible for working and keeping positive relationships with a plethora of external media
vendors (Digital, Publication, Aggregate, Social, Job Board).
--- Works fluidly with internal Digital Media Specialists to make sure clients' needs are being
met.
--- Works with Account Representatives and Sales Representatives on client accounts.
Communicate via phone/email/teleconferencing and sometimes travel to client HQ's.
--- Understand clients business model and needs and provide analytically driven solutions to
their problems.
--- Represents Ramsey MediaWorks in a professional and positive manner.
Placement Execution, Analysis & Billing
--- Accurately place Insertion Orders based on approved client budgets.
--- Work inside of a project management software to keep track of approved budget
media channels, insertion orders and billing.
--- Monitor performance through clients' ATS (Applicant Tracking System), Google Analytics,
and external/internal vendor dashboards.
--- Work fluidly inside a cross-functional team of creative services and digital services.
--- Already understand or have the ability to learn entry-level coding and XML/HTML for building
job feeds.
--- Owns and responsible for all placement billing assigned.

Requirements
--- Strong writing skills and the ability to organize, plan, and prioritize projects
--- Good working knowledge of Microsoft Office programs (Word/Excel)
--- Good working knowledge of the Google Suite (Gmail/Drive/Docs/Sheets)
--- Working in a fast paced, deadline driven environment
--- Bachelor's Degree preferred
--- 1+ year of media buying or planning preferred, but not required
--- Strong verbal communication skills
--- Willingness to learn and flourish inside of a wide suite of programs

Ramsey MediaWorks is a full-service marketing agency that specializes in Recruitment Marketing, working with companies across the U.S. and Canada. Ramsey MediaWorks is an equal opportunity employer.

Job Type: Full-time
Benefits:
--- 401(k)
--- 401(k) matching
--- Dental insurance
--- Disability insurance
--- Flexible spending account
--- Health insurance
--- Life insurance
--- Paid time off
--- Vision insurance

Keywords: Ramsey MediaWorks, Joplin , Client Services Specialist, Other , Joplin, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Joplin RSS job feeds