Posted on: July 15, 2021
Does this position interest you? You should
apply even if you don't match every single requirement!
We're known as an auto glass
company. That's the focus of what we do. But beyond the glass,
we're so much more. We'll help you build a
fulfilling career and encourage you to have a life. Let us be the
best place you'll ever work.
Manager leads all retail store operations with a focus on
quality and service to ensure that our customers have a memorable
experience. This professional provides people leadership, coaching,
cash/expense management, inventory control, loss prevention,
safety, and store appearance.
What You'll Get
- Competitive weekly pay and bonus
- Paid time off, holidays, paid volunteer days
and a belief in work-life balance.
- 401(k) plan with company matching to build
to $5,250 annually in tuition reimbursement.
- Paid training and all the tools and resources
you'll need to be successful.
actual marketplace to meet your health, wealth, life and legal
- Oversee the daily operations of
the store, including: open and closing procedures, work order
management, performing the CICO (Check-In, Check-Out) procedures,
providing high levels of customer service, staffing and scheduling
and/or making necessary modifications, inventory management and
proper cash handling.
- Drive team performance to ensure
key performance indicators (KPI's) and company goals are met or
exceeded, including but not limited to: Net Promoter Score, Time to
Serve, job completion, customer conversion and quality metrics, as
well as compliance with federal, state and local
- In conjunction with the other
field leaders, ensure that every technician is SafeTech™ certified and through training,
re-training and coaching that all technicians are performing
quality installs or repairs on every job.
Provide guidance and positive
reinforcement surrounding proper vehicle and equipment maintenance
and required recordkeeping -- occasionally collaborating with
marketing associates to ensure the right materials are properly
- Provide world class customer
service by responding quickly to client complaints/warranty
- All other duties as
- High School
Diploma/GED/Equivalent OR 5-7 years of leadership/supervisory
Valid state-issued driver's
- 3+ years of leadership
experience with an innovative approach toward incenting
- 3-5 years of experience in
retail or service center environments; automotive experience
- Proficiency with Microsoft
Office Suite, web applications, and general office
- Excellent communication skills
with the ability to influence, persuade, engage and have crucial
conversations with a mobile workforce.
- Comfort working outside in a
variety of weather conditions.
- Present a professional
appearance and wear personal protective equipment.
- Physical requirements: lifting
and carrying up to 35 lbs. for short periods, working at elevated
heights, remaining on your feet for extended periods.
To review and consider your
application, Safelite Group collects personal information. To
understand what is collected and why, carefully review the
Applicant Privacy Notice presented during your online application.
We value our diverse workforce and we're proud to be an equal
opportunity employer. We don't discriminate based on any
characteristic protected by local, state or federal law. Upon
request and consistent with applicable laws, we'll provide
reasonable accommodations to individuals with disabilities who need
assistance in the application/hiring process.
Notification to Agencies:
Safelite Group does not accept
and will not pay commissions for unsolicited resumes or outreach
from third-party recruiters or agencies. Absent a signed MSA and
approval from Talent Acquisition to submit resumes for a specific
requisition, we will not approve payment to any third party for
Keywords: Safelite, Joplin , Store Manager, Other , Joplin, Missouri
Didn't find what you're looking for? Search again!