JoplinRecruiter Since 2001
the smart solution for Joplin jobs

Inbound Customer Service Representative ***Up To $12.50 an hour***

Company: Alorica
Location: Joplin
Posted on: February 13, 2020

Job Description:

GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.   JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.   You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.   KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate Responds to requests for assistance and/or possible processing of credit card authorizations Tracks call-related information for auditing and reporting purposes Provides feedback reports on call issues related to downtime and/or training issues Upsells to customers as necessary   WHY JOIN ALORICA? Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better...one interaction at a time. And to do that, we need the very best people to join us.   But please, allow us to entice you further! As an Alorica employee, you may receive: Paid training Flexible training schedules Medical and dental benefits Paid time off Paid holiday and sick time Retirement planning options (401(k)) Employee discounts through client programs Working at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at our best.  So what do you say? Ready to take the next step?    JOB REQUIREMENTS Minimum Education and Experience: High School Diploma or GED required; college degree preferred Customer service experience a plus Phone-related customer service a major plus Familiarity with Microsoft Windows, Word, and Excel applications Bilingual language skills a plus Knowledge, Skills and Abilities: Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time Ability to use phone and computer systems Excellent oral and written communication skills Strong listening/comprehension skills Ability to stay composed and objective Conversational, patient and confident, with a positive attitude WORKING CONDITIONS Work Environment A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off Constant usage of phone and computer systems Physical Demands Constant sedentary work. You'll typically be sitting for most of the time, so be sure to get up and stretch once in a while. Your circulatory system will thank you.   DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.   TAKE THE NEXT STEP Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead. You ready? Let's do this. Equal Opportunity Employer - Veterans/Disabled    PandoLogic. Category: , Keywords: Customer Service Representative

Keywords: Alorica, Joplin , Inbound Customer Service Representative ***Up To $12.50 an hour***, Other , Joplin, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Class A CDL Company Drivers
Description: Headquartered in Elk Grove Village, IL, Merx Global is a growing asset-based transportation company that provides comprehensive transportation solutions to customers throughout the United States. Our (more...)
Company: Merx Global
Location: Springfield
Posted on: 02/28/2020

Class A CDL Dedicated Company Drivers - $2,500 Sign-On Bonus (Springfield)
Description: Truck Drivers Earn up to 45 Cents per Mile for Dedicated Freight Lanes Hiring drivers to run dedicated freight as follows:Tennessee
Company: Pemberton Truck Lines
Location: Springfield
Posted on: 02/28/2020

Class A CDL Dedicated Company Drivers - $2,500 Sign-On Bonus (Springdale)
Description: Truck Drivers Earn up to 45 Cents per Mile for Dedicated Freight Lanes Hiring drivers to run dedicated freight as follows:Tennessee
Company: Pemberton Truck Lines
Location: Springdale
Posted on: 02/28/2020


CDL-A Independent Contractors - Lease Purchase Optn - 200k/yr Avg
Description: SOAR TRANSPORTATION GROUP - INDEPENDENT CONTRACTORS Lease-Purchase Options When you re ready to get your trucking business on track for a top income, come talk to us at SOAR. We work closely with
Company: The Driver Board
Location: Springfield
Posted on: 02/28/2020

Cook
Description: Store LocationUS-MO-SpringfieldOverviewThe Cook serves our Guests in multiple capacities in the kitchen of Cracker Barrel Old Country Store and Restaurant, including Grill Cook, Prep Cook, and Backup (more...)
Company: Cracker Barrel
Location: Springfield
Posted on: 02/28/2020

Class A CDL Dedicated Company Drivers - $2,500 Sign-On Bonus (Fayetteville)
Description: Truck Drivers Earn up to 45 Cents per Mile for Dedicated Freight Lanes Hiring drivers to run dedicated freight as follows:Tennessee
Company: Pemberton Truck Lines
Location: Fayetteville
Posted on: 02/28/2020

Registered Nurse Seasonal Assignments - HealthCare Travelers (Springfield)
Description: Registered Nurse.
Company: HealthCare Traveler Jobs
Location: Springfield
Posted on: 02/28/2020

Post-Doctoral Fellow
Description: SUMMARY OF JOB DUTIES br br The Post-Doctoral Fellow s job duties will include research projects that integrate and synthesize CO2 flux datasets from a large number of eddy covariance measurement (more...)
Company: University of Arkansas
Location: Fayetteville
Posted on: 02/28/2020

Registered Nurse Seasonal Assignments - HealthCare Travelers (Springdale)
Description: Registered Nurse.
Company: HealthCare Traveler Jobs
Location: Springdale
Posted on: 02/28/2020

Regional Class A CDL Drivers - $1,000 Sign On Bonus - Premier
Description: Job Description: Regional - 1,000 Sign On Bonus - Premier REGIONAL, DEDICATED DRIVING POSITIONS Call 866 958-6991 or apply online below today. Join us as we expand
Company: Premier Transportation
Location: Springdale
Posted on: 02/28/2020

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Joplin RSS job feeds