JoplinRecruiter Since 2001
the smart solution for Joplin jobs

Inbound Customer Service RepresentativeUp To $12.50 an hour

Company: Alorica
Location: Joplin
Posted on: February 6, 2020

Job Description:

GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. - JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. - You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. - KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate Responds to requests for assistance and/or possible processing of credit card authorizations Tracks call-related information for auditing and reporting purposes Provides feedback reports on call issues related to downtime and/or training issues Upsells to customers as necessary - WHY JOIN ALORICA? Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better...one interaction at a time. And to do that, we need the very best people to join us. - But please, allow us to entice you further! As an Alorica employee, you may receive: Paid training Flexible training schedules Medical and dental benefits Paid time off Paid holiday and sick time Retirement planning options (401(k)) Employee discounts through client programs Working at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at our best. - So what do you say? Ready to take the next step? - -JOB REQUIREMENTS Minimum Education and Experience: High School Diploma or GED required; college degree preferred Customer service experience a plus Phone-related customer service a major plus Familiarity with Microsoft Windows, Word, and Excel applications Bilingual language skills a plus Knowledge, Skills and Abilities: Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time Ability to use phone and computer systems Excellent oral and written communication skills Strong listening/comprehension skills Ability to stay composed and objective Conversational, patient and confident, with a positive attitude WORKING CONDITIONS Work Environment A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off Constant usage of phone and computer systems Physical Demands Constant sedentary work. You'll typically be sitting for most of the time, so be sure to get up and stretch once in a while. Your circulatory system will thank you. - DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. - TAKE THE NEXT STEP Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead. You ready? Let's do this. Equal Opportunity Employer - Veterans/Disabled - - -PandoLogic. Keywords: Customer Service Representative, Location: Joplin, MO - 64802

Keywords: Alorica, Joplin , Inbound Customer Service RepresentativeUp To $12.50 an hour, Other , Joplin, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Deliver with GoPuff - Keep 100% of Tips
Description: goPuff, the largest and fastest convenience delivery app out there, is looking for delivery partners to deliver through goDrive, an app that connects Delivery Driver Partners with customers who have better (more...)
Company: GoPuff
Location: Springfield
Posted on: 02/27/2020

Travel Nurse RN - Acute Care - $1,700 per week
Description: Gifted Healthcare is seeking a travel nurse RN Acute Care for a travel nursing job in Fayetteville, Arkansas:- Specialty: Acute Care- Discipline: RN- Start Date: ASAP- Duration: 36 weeks- 36 hours per (more...)
Company: NurseFly Travel Nursing
Location: Fayetteville
Posted on: 02/27/2020

Personal Banker- Branson (Part Time)
Description: 26958 Personal Banker- Branson Part Time Open Job Category:Grade 05----------------------------------------------------------------------Location: 500 W. Main Street, Branson, Missouri 65616---------------------------------------------------------------------- (more...)
Company: Commerce Bank
Location: Springfield
Posted on: 02/27/2020


Sterile Processing Tech - SPOT - OR (Contract)
Description: Sterile Processing Tech Contract Available in Kansas City Metro br br Sterile Processing Tech Details: br br --- Experienced Instrument Tech Needed br br --- 8-13 Week
Company: Favorite Healthcare Staffing
Location: Springfield
Posted on: 02/27/2020

Nanny Needed For 1 Child
Description: Hi Looking for someone to watch my little
Company: Care.com
Location: Fayetteville
Posted on: 02/27/2020

Travel Nurse RN - Wound Care - $1,640 per week
Description: Aureus Medical Group - Nursing is seeking a travel nurse RN Wound Care for a travel nursing job in Springfield, Missouri:- Specialty: Wound Care- Discipline: RN- Start Date: ASAP- Duration: 10 weeks- (more...)
Company: NurseFly Travel Nursing
Location: Springfield
Posted on: 02/27/2020

Communications Specialist
Description: MAKE A DIFFERENCE WITH US We challenge ourselves every day to provide better customer service and improved employee experiences. To do this we need employees who live to make a difference. If this sparks (more...)
Company: ACS American Construction Source
Location: Springfield
Posted on: 02/27/2020

SAP Integrated Business Planning Specialist
Description: A career in our SAP Supply Chain and Operations practice, within SAP Consulting services, will provide you with the opportunity to help our clients maximise the value of their SAP investment with offerings (more...)
Company: PwC
Location: Springdale
Posted on: 02/27/2020

Travel Nurse RN - Acute Care - $1,625 per week
Description: Gifted Healthcare is seeking a travel nurse RN Acute Care for a travel nursing job in Springfield, Missouri:- Specialty: Acute Care- Discipline: RN- Start Date: ASAP- Duration: 36 weeks- 36 hours per (more...)
Company: NurseFly Travel Nursing
Location: Springfield
Posted on: 02/27/2020

Communications Specialist
Description: Provides superior service to bank customers by performing banking transactions, opening new accounts and expanding customer relationships. Essential Functions: Maintains and balances a cash (more...)
Company: ACS American Construction Source
Location: Springfield
Posted on: 02/27/2020

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Joplin RSS job feeds