Assistive Technology Support Staff

Company: Brightli
Location: Springfield
Posted on: April 24, 2025

Job Description:

Job Description:
Essential Job Functions:

• Continual monitoring of the dashboard of assigned clients during service hours.
• Following protocols and parameters for sending notifications for each client to designated contacts.
• Reviewing of Assessments, ISP's, and Parameter Sheets for all assigned clients. Must be knowledgeable and aware of all information in the client files.
• Documentation of any notifications and the response given for that notification. Documentation will include great detail and meet Medicaid adequate documentation guidelines.
• Notification to all designated contacts of issues via email, text or phone calls of all issues during service hours.
• Immediate notification to all designated contacts in the event of power failure or malfunction of sensors.
• Must report to work at the assigned location on time.
• Other assigned duties as defined by the leadership of 2getherTech.Knowledge, Skills, and Abilities:
  
  • Ability to interact and work with people effectively.
  • Good verbal and written communication skills with ability to mediate, compromise, and collaborate in order to work with and in several related teams of people.
  • Good computer skills.
  • Knowledge of the field of service provision.
  • Must pass a background check to include criminal record, and abuse/neglect training.
  • Must have cell phone.
    Experience and Education Qualifications:
    
    • Must be 18 years of age; must have a high school diploma or GED.
    • Experience and basic knowledge with the DD field and population is preferred.
      Supervisory Requirements:
      
      None
      
      Employment Requirements:
      
      Successful completion of background check including criminal record, driving record and abuse/neglect.
      Completion of New Hire Orientation at the beginning of employment.
      All training requirements including Relias Learning at the beginning of employment and annually thereafter.
      Must have a cell phone
      
      Physical Requirements:
      
      The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      
      While performing the duties of this job, the associate is regularly required to talk or hear. The associate frequently is required to use hands to finger, handle, or feel. The associate is occasionally required to stand, walk, and sit. Specific vision abilities required by this job include close vision, and ability to adjust focus.
      
      Position Perks & Benefits:
      
      Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
      
      Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
      
      Top-notch training: initial, ongoing, comprehensive, and supportive
      
      Career mobility: advancement opportunities/promoting from within
      
      Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
      
      Brightli is on a Mission:
      
      A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
      
      As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
      
      We are an Equal Employment Opportunity Employer.
      
      Preferred Family Health Care is a Smoke and Tobacco Free Workplace.

Keywords: Brightli, Joplin , Assistive Technology Support Staff, IT / Software / Systems , Springfield, Missouri