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Department Coordinator/Trainer

Company: Integrity Home Care
Location: Joplin
Posted on: August 7, 2022

Job Description:

If your passion is serving others and you find purpose in making a positive difference in people's lives, then let's explore how Integrity Home Care & Hospice can help you fulfill your career goals TODAY! -We are now searching for new talent to take on the dual role as our Department Coordinator/TrainerThe trainer -is responsible for the instruction and development of clinical and non-licensed staff. Develops and implements -employee training and retention initiatives in collaboration with Human Resources and Education andOrganizational Development.The role of the Department Coordinator is to provide exceptional customer service and support to visitors of our Integrity Home Care + Hospice Branch offices and callers that require additional assistance to resolve their inquiries. This position will support and aide the departments in maintaining compliance, consistency and improved responsiveness so that care teams may focus on client care.The Department Coordinator/Trainer -will be responsible for the following daily tasks which include and may not be limited to...

  • Performs a variety of administrative duties including data entry, collection, analysis and preparation of reports and logs for HCB Services;
  • Processes new admissions; monitoring first date of service and creates the client file;
  • Processes cancellation requests and client discharges, removes client information from active file storage and ensures it -is maintained accurately in archives;
  • Monitors daily and weekly audit reports; communicates with personnel as needed to resolve payroll, billing and service delivery issues;
  • Assists with payroll processing and scanning;
  • Responds to records requests for the department (EDL, MMAC, Attorney, etc.);
  • Acts as a back-up to scheduling teams, CDS Coordinator and Branch Manager, fielding overflow calls as necessary;
  • Acts as a scheduling software super user; assists scheduling team members with troubleshooting system(s) issues
  • --- Oversees new hire orientation for clinical and non-licensed staff;
  • --- Conducts employee training on care standards, process, procedures, and regulations to ensure employees are qualified to an acceptable level of proficiency and develops higher skills of existing employees as needed; --- Ensures that new hires complete new hire orientation by covering all outlined topics and fulfilling the designated training hours required for their position; --- Downloads most recent slide presentations and distributes training aids such as instructional material, handouts, evaluation forms, etc.; --- Organizes new hire paperwork and facilitates electronic filing; --- Creates name badges for all new hires and employees needing a replacement; --- Delivers orientation paperwork including payroll packet and new hire packet for data entry within requested time frame; --- Manages scrub supply by ordering as needed and completing quarterly inventory; --- Identifies additional, non-clinical training needs and works with the Supervisor to conduct additional training including, but not limited to, required on-the-job training for caregivers. --- Provides feedback to both the Supervisor and employee during the training process; --- Assists employees with problems concerning performance of specific tasks related to their position and how to utilize appropriate problem-solving tools. Education and Experience RequirementsMust be minimum 21 years of age per state guidelines.Education:--- High school diploma or equivalent in addition to at least one of the following:o Registered nurse (RN) who is currently licensed in Missouri;o Possess a Baccalaureate degree;o Licensed practical nurse (LPN) who is currently licensed in Missouri with at least one (1) year of experience with the direct care to the elderly, disabled or infirm;o Minimum three (3) years' experience in the direct care of the elderly, disabled or infirmedExperience:--- Minimum one (1) year experience acting in a supervisory capacity preferred;--- Minimum three (3) years' experience working with the elderly, disabled or infirmed preferred;--- Healthcare experience strongly preferred.--- Minimum six (6) months experience in a training capacity preferred;--- Human Resources experience preferred;--- Community Based Healthcare experience preferred.We will offer you...
    • A caring and supportive team environment
    • Monday through Friday hours - NO WEEKENDS
    • Bi weekly Direct Deposit
    • Major Medical Insurance
    • HSA Qualified Health Insurance with Wellness Benefit
    • Flexible Spending Account
    • 401k Savings Plan with company match
    • Dental, Vision, Short term Disability, and Life Insurance Bundled Plan
    • Voluntary Life Insurance
    • Paid Time Off
    • Free Continual Education for personal and professional development, including CEUs!If you or someone that you know are interested in our Department Coordinator/EDS position, please complete our online application and contact our recruiters TODAY!EOE#FF

Keywords: Integrity Home Care, Joplin , Department Coordinator/Trainer, Human Resources , Joplin, Missouri

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