JoplinRecruiter
the smart solution for Joplin jobs

Call Center Customer Service

Company: Teleperformance
Location: Joplin
Posted on: March 16, 2019

Job Description:

Position Description
DOING BUSINESS WITH PEOPLE, FOR PEOPLE.
Teleperformance is a global leader in providing exceptional omni-channel customer experiences since 1978. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world's population. This kind of growth wouldn't have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity. Here, your success is our success.
Your Impact
Our Customer Service Representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Your Responsibilities

  • Handle and carefully respond to all inbound and outbound customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding
  • Appropriately communicate with customers
  • Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning What We're Looking for
    • Over 18 years of age
    • Ability to type 25 wpm
    • High School Graduate or GED
    • Comfort with desktop computer system
    • Proven oral and written communication skills
    • Compassionate customer service mindset
    • Ability to interact with various types of customers What We Prefer
      • 6 months Call Center experience
      • 1 year Customer service experience
      • Logical problem-solving skills
      • Availability to work various shifts
      • Ability to use Windows operating systems
      • Organization and work prioritization skills Being One of Our People
        It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.

        Teleperformance is an Equal Opportunity Employer

        Associated topics: call center, customer care, customer service, customer service representative, guest, representative, service call, service representative, support specialist, telephone

        Keywords: Teleperformance, Joplin , Call Center Customer Service, Hospitality & Tourism , Joplin, Missouri

        Click here to apply!

        Didn't find what you're looking for? Search again!

        I'm looking for
        in category
        within


Other Hospitality & Tourism Jobs


**Food Service Tech I
Description: We're a Little Different br br Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. br br We don't believe in jobs at Mercy, we believe (more...)
Company: Mercy
Location: Springfield
Posted on: 03/19/2019

Desktop Support Administrator I
Description: Desktop Support Administrators are technical team members that own one or more business systems and work with software licensing and deployment. They have broad-ranging authority over those systems and (more...)
Company: O'Reilly Auto Parts
Location: Springfield
Posted on: 03/19/2019

Inbound Customer Service
Description: Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the week. Becoming a Home (more...)
Company: Mommy Jobs Online
Location: Springdale
Posted on: 03/18/2019


Customer Service Representative
Description: Active Listener. Problem Solver. Caring Nature. It's what connects us... and we'd like to connect with you too We are looking for you to help us deliver exceptional customer experiences as a Customer (more...)
Company: TTEC
Location: Springfield
Posted on: 03/18/2019

Current College Students - Summer Kid's Culinary Instructor - Residential
Description: Job Description br br br A culinary arts teacher trains campers ages 7-16 in basic knowledge of the culinary industry. Makes a different daily recipe. He or she maintains a learning environment (more...)
Company: River Way Ranch Camp
Location: Springdale
Posted on: 03/18/2019

Mail & Package Delivery Driver - TP03000
Description: The United States Postal Service offers Paid Training, Holidays and Full Government Benefits available to Career Employees. There are multiple career paths available for advancement.POSITION: City/Rural (more...)
Company: United States Postal Service
Location: Fayetteville
Posted on: 03/19/2019

Customer Service Agent - TP04000
Description: Starting Salary up to 19.24 per hour/ 40,179 annually. br br Perform any combination of tasks in a post office, such as receive letters and parcels sell postage
Company: United States Postal Service
Location: Rogers
Posted on: 03/18/2019

92G Food Service Specialist
Description: 92G Food Service Specialist Job ID: Job Views: 15 Location: ROGERS, Arkansas, United States ZIP Code: 72756 Job Category: Logistics Support Posted: 11.15.2018 Age Requirements: Must be between the ages (more...)
Company: Army National Guard
Location: Rogers
Posted on: 03/18/2019

Retail Product Event Demonstrator - Part Time
Description: of Openings1 Overview -- Do you enjoy engaging with shoppers and influencing how they buy and share products -- Does creating in-store experiences for shoppers that enhances brand value and drives consumer (more...)
Company: Crossmark, Inc.
Location: Springfield
Posted on: 03/18/2019

HOUSEKEEPER (FULL-TIME) Several Openings
Description: Posted Date: Feb 14, 2019 We have an opening for several HOUSEKEEPER positions. Location : Freeman Health Systems 1111 McIntosh Circle Joplin, MO 64804 /Note: online applications accepted only (more...)
Company: Compass Group, North America
Location: Joplin
Posted on: 03/18/2019

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Joplin RSS job feeds