Proof of Income Specialist
Company: Community Clinic
Location: Springdale
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Job Description Community Clinic
is a patient-directed Community Health Center, which provides
affordable primary health care and supportive services to our
neighbors in Northwest Arkansas. Community Health Centers, also
known as Federally Qualified Health Centers, is a Federal
designation whereby community health needs are identified and are
responded to appropriately. We provide health care using a
Patient-Centered Medical Home (PCMH) approach: the needs of the
patient come first. Community Clinic recognizes that every employee
plays a vital role. We care. You belong. Job Summary Community
Clinic is seeking a detail-oriented Proof of Income Specialist! The
Proof of Income Specialist (POI) is responsible for obtaining and
processing patient financial information used to determine
eligibility for the sliding scale discount provided by Community
Clinic. This position is full-time Monday - Friday 8:00 AM - 5:00
PM and reports in person to our Springdale Admin location in
Springdale, AR. Key Responsibilities Provides exceptional customer
service during all aspects of a patient visit to Community Clinic.
Assists patients with the completion of applicable forms and
required supporting documents. Ensures fair and consistent
application of guidelines used in determining patient eligibility
for a discount. Ensures patient information is entered into the
electronic medical record (EMR) accurately and updated regularly.
Coordinates with front desk staff on required patient information
in the EMR or applicable forms. Adheres to applicable regulatory
guidelines and laws, including but not limited to HIPAA/HITECH,
HRSA, NCQA PCMH and OSHA. Ensures that the Community Clinic will
not cause or allow any organizational practice, activity, decision
or circumstance which is unlawful, imprudent, and negligent,
contrary to mission, vision or policies or in violation of commonly
accepted nonprofit or professional ethics. With respect to the
treatment of users, our Clinic’s Staff may not cause or allow
conditions, procedures, or decisions that are unfair, unsafe,
undignified, discriminatory or preferential, or fail to provide
appropriate confidentiality. Ensures that the Community Clinic
protects our IRS tax-exempt status (501(c)(3) at all times. Ability
to travel for activities such as meetings, classes, and workshops.
Must be able to travel by air as needed to attend training,
conferences, and related activities, including overnight travel.
Other duties, as assigned. Qualifications High School diploma or
equivalent is required. 1 year of clerical experience (basic math,
clerical, filing, scanning, attaching documents) preferred
Bilingual Spanish/English preferred. Ability to work and function
independently and within a team. Strong interpersonal skills and
the ability to work effectively with people of all backgrounds.
Knowledge of computer software such as Microsoft Office Software.
Able to perform proficiently on current practice management system
and/or electronic medical records. Why Work at Community Clinic? Be
part of a mission-driven organization committed to providing access
to health-care to everyone in your community! Excellent Benefits
Package including: Health, Vision, Dental and Life Insurance 403(b)
Retirement plan (automatic employer contribution of 5% per
paycheck!) Paid Time Off and Holidays Employee Discounts for Care
Monday - Friday 8:00 AM - 5:00 PM 40 Hours
Keywords: Community Clinic, Joplin , Proof of Income Specialist, Healthcare , Springdale, Missouri
