Account Manager
Company: Pepper Source
Location: Rogers
Posted on: May 8, 2024
|
|
Job Description:
SummaryThe Account Manager manages new and established account
activities of the organization by performing the following
duties.ResponsibilitiesAccount management
including email/ verbal communication with customers as their main
point of contact. Fostering the relationships and ensuring all
their needs are met.Liaison between our customers and internal
teams. Communication with customers/internal personnel via email,
phone and face-to-faceProject management
working internally and externally to organize the progression of
projects from start to launch.Salesforce data entryReceiving
inbound leads in the pursuit of new business.Travel will be
expected on average once per quarter, nationwideSkills &
CompetenciesAnalytical
Synthesizes complex or diverse information; Collects and researches
data; Uses intuition and experience to complement data; Designs
work flows and procedures.Design
Generates creative solutions; Translates concepts and information
into images; Uses feedback to modify designs; Applies design
principles; Demonstrates attention to detail.Problem Solving
Identifies and resolves problems in a timely manner; Gathers and
analyzes information skillfully; Develops alternative solutions;
Works well in group problem solving situations.Technical Skills
Assesses own strengths and weaknesses; Pursues training and
development opportunities; Strives to continuously build knowledge
and skills; Shares expertise with others.Customer Service
Manages difficult or emotional customer situations; Responds
promptly to customer needs; Solicits customer feedback to improve
service; Responds to requests for service and assistance; Meets
commitments.Interpersonal Skills
Focuses on solving conflict, not blaming; Maintains
confidentiality; Listens to others without interrupting; Keeps
emotions under control; Remains open to others' ideas and tries new
things.Oral Communication
Speaks clearly and persuasively in positive or negative situations;
Listens and gets clarification; Responds well to questions;
Demonstrates group presentation skills; Participates in
meetings.Written Communication
Writes clearly and informatively; Edits work for spelling and
grammar; Varies writing style to meet needs; Presents numerical
data effectively; Able to read and interpret written
information.Business Acumen
Understands business implications of decisions; Displays
orientation to profitability; Demonstrates knowledge of market and
competition; Aligns work with strategic goals.Diversity
Demonstrates knowledge of EEO policy; Shows respect and sensitivity
for cultural differences; Educates others on the value of
diversity; Promotes a harassment-free environment; Builds a diverse
workforce.Ethics
Treats people with respect; Keeps commitments; Inspires the trust
of others; Works with integrity and ethically; Upholds
organizational values.Organizational Support
Follows policies and procedures; Completes administrative tasks
correctly and on time; Supports organization's goals and values;
Benefits organization through outside activities; Supports
affirmative action and respects diversity.Strategic Thinking
Develops strategies to achieve organizational goals; Understands
organization's strengths & weaknesses; Analyzes market and
competition; Identifies external threats and opportunities; Adapts
strategy to changing conditions.Judgement
Displays willingness to make decisions; Exhibits sound and accurate
judgment; Supports and explains reasoning for decisions; Includes
appropriate people in decision-making process; Makes timely
decisions.Motivation
Sets and achieves challenging goals; Demonstrates persistence and
overcomes obstacles; Measures self against standard of excellence;
Takes calculated risks to accomplish goals.Planning/Organizing
Prioritizes and plans work activities; Uses time efficiently; Plans
for additional resources; Sets goals and objectives; Organizes or
schedules other people and their tasks; Develops realistic action
plans.Professionalism
Approaches others in a tactful manner; Reacts well under pressure;
Treats others with respect and consideration regardless of their
status or position; Accepts responsibility for own actions; Follows
through on commitments.Quality
Demonstrates accuracy and thoroughness; Looks for ways to improve
and promote quality; Applies feedback to improve performance;
Monitors own work to ensure quality.Quantity
Meets productivity standards; Completes work in timely manner;
Strives to increase productivity; Works quickly.Safety and
Security
Observes safety and security procedures; Determines appropriate
action beyond guidelines; Reports potentially unsafe
conditions.Adaptability
Adapts to changes in the work environment; Manages competing
demands; Changes approach or method to best fit the situation; Able
to deal with frequent change, delays, or unexpected
events.Attendance/Punctuality
Is consistently at work and on time; Ensures work responsibilities
are covered when absent; Arrives at meetings and appointments on
time.Dependability
Follows instructions, responds to management direction; Takes
responsibility for own actions; Keeps commitments; Commits to long
hours of work when necessary to reach goals; Completes tasks on
time or notifies appropriate person with an alternate
plan.Initiative
Volunteers readily; Undertakes self-development activities; Seeks
increased responsibilities; Takes independent actions and
calculated risks; Looks for and takes advantage of opportunities;
Asks for and offers help when needed.Innovation
Displays original thinking and creativity; Meets challenges with
resourcefulness; Generates suggestions for improving work; Develops
innovative approaches and ideas; Presents ideas and information in
a manner that gets others' attention.EducationBachelor s degree or
equivalent and 2-5 years of Account or Project Management
experience.Pepper Source and its affiliates are equal opportunity
employers offering the following benefits:FULL BENEFITS (HEALTH,
VISION, DENTAL, LIFE)401(k)/PROFIT SHARINGPAID
VACATION/PTO/HOLIDAYSWEEKLY PAY PERIOD / DIRECT DEPOSIT
PAYROLLREFERRAL BONUSESCONSISTENT GROWTH / RAISE OPPORTUNITIESAbout
UsPepper Source is a family-owned company that provides custom
sauces, seasonings, and dry coating systems to all of the major
poultry companies in the United States as well as the frozen food,
meat, and food service industries. We develop and manufacture
custom flavor profiles that meet our customers
specific needs. Our process takes innovation and extensive
knowledge of the food industry.
Keywords: Pepper Source, Joplin , Account Manager, Executive , Rogers, Missouri
Click
here to apply!
|