Customer Service Rep
Company: Valence
Location: Grove
Posted on: April 1, 2026
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Job Description:
Review the MRP system to ensure customer order due dates are in
line with required delivery dates Verify customer purchase orders
against internal work order to ensure that the company can comply
with process requirements and all processes have been flowed down
correctly Provide continuous updates to customers on the status of
their orders within the allotted 4 hour time frame Communicate with
customers on any additional blue prints, drawings, or other items
needed for processing Coordinate with production on obtaining ECD's
for orders Prepare orders in ship out or other areas as needed
Develop daily reports on orders and communicate with production
Other duties as assigned Job requirement 1 yr customer service
experience preferred
Keywords: Valence, Joplin , Customer Service Rep, Customer Service & Call Center , Grove, Missouri