Customer Service Representative
Company: Robert Half
Location: Harrison
Posted on: January 18, 2026
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Job Description:
Job Description Job Description We are looking for a motivated
and detail-oriented Customer Service Representative to join our
team in Harrison, New York. In this contract role, you will play a
key part in maintaining exceptional customer satisfaction by
assisting with inquiries, processing orders, and managing inbound
calls. This position offers an excellent opportunity to showcase
your communication skills and contribute to a dynamic work
environment. Responsibilities: • Respond promptly and
professionally to inbound customer inquiries via phone or other
communication channels. • Process and manage customer orders
efficiently, ensuring accuracy and timely completion. • Collaborate
with internal teams to resolve customer issues and provide updates
as needed. • Maintain detailed records of customer interactions and
transactions in the system. • Deliver exceptional service by
addressing complaints and ensuring customer satisfaction. • Follow
established protocols and procedures to handle customer requests
effectively. • Monitor and report any recurring issues or trends to
improve service quality. • Educate customers on available products
and services to meet their needs. • Adhere to company policies and
standards while interacting with clients.• Previous experience in a
call center or customer service role is essential. • Proficiency in
order entry systems and managing customer accounts. • Strong
communication and interpersonal skills for handling inquiries and
complaints. • Ability to multitask and prioritize tasks in a
fast-paced environment. • Familiarity with inbound call handling
and related technologies. • Detail-oriented with excellent
organizational abilities. • Proven problem-solving skills to
address customer concerns effectively. • Commitment to delivering
high-quality service and maintaining client satisfaction.
Keywords: Robert Half, Joplin , Customer Service Representative, Customer Service & Call Center , Harrison, Missouri
