Night Auditor

Company: Drury Hotels
Location: Joplin
Posted on: January 12, 2020

Job Description:

Rise. Shine. Work Happy.SO MUCH MOREProperty Location:US MO Joplin DIS JoplinBASIC FUNCTION & JOB DUTIES:Performs all front desk related functions including but not limited to checking guests in/out, promoting sales related programs, maintaining guest records, cash handling, etc. Responsible for auditing the previous days receipts to verify and balance entries, runs reports and verifies accuracy of information. May also assist with set up of breakfast. May include food preparation, set up, service and/or cleaning. Only team member on property for the majority of the work shift and must be willing to and have the ability to work alone. Responsible for guest safety and security during overnight hours.Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.GENERAL KNOWLEDGE, SKILL AND ABILITY:Requires ability to take written and verbal direction and speak English clearly and read English. Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment. Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.Requires thorough knowledge of Drury Hotels policies and procedures, for guest services. Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities. Maintains the front desk lobby area in a clean and organized manner. Complies with hotels safety and security rules and instructions in performing work efficiently while protecting self, team members, guests and the hotel. Must be willing to and have the ability to work alone as scheduled. At some locations, may be the only team member on property during work shift.You belong at Drury Hotels.Learn about and apply to join our famly of employees.ABOUT DRURY HOTELSDrury Hotels Company is a Missouri-based, family-owned and operated hotel system with more than 150 hotels in 27 states. Founded in 1973, Drury Hotels has been recognized by the J.D. Power 2019 North America Hotel Guest Satisfaction Index Study, earning the award for "Highest in Guest Satisfaction Index Study, earning the award for "Highest in Guest Satisfaction Among Upper Midscale Hotel Chains." 2019 marked the 14th consecutive year Drury received this award.* Brands include Drury Inn & Suites, Drury Inn, Drury Plaza Hotel, Drury Suites, Pear Tree Inn by Drury, as well as other hotels in the mid-priced hotel segment.*The 2019 North America Hotel Guest Satisfaction Index Study analyzes guest responses to more than 150 questions regarding their overall experiences and includes 85 officially ranked brands in six market segments. This years study is based on responses from approximately 44,890 guests who stayed at a hotel between June 2018 and May 2019.Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call 888-324-1897 or email recruiting@druryhotels.com.

Keywords: Drury Hotels, Joplin , Night Auditor, Accounting, Auditing , Joplin, Missouri